Ohio’s child care providers use this site to view transactions and attendance reports for all authorized children in their care. Below you can also find information on the most commonly asked questions: • ECC Provider Web (PWeb)(https://www.eccproviderweb.ohio.gov/eccpw/)

This web-based portal gives Ohio’s Child Care Centers access to the Ohio Child Licensing and Quality System (OCLQS). The purpose of this site is to allow online access for eligible child care providers to complete, submit, view and update the provider agreement, rate and banking information forms. These forms must be submitted using the website in order to receive reimbursement for child care services provided to eligible families. For more information, or to log-in, click here.(https://oclqs.force.com/OCLQS_HOME) For desk aids, and how to use OCLQS: • Web Training(http://www.earlychildhoodohio.org/sutq/Web-training.stm) CHILD CARE PROVIDER TECHNICAL ASSISTANCE LETTERS(http://jfs.ohio.gov/cdc/CCIDS_Communications.stm)

• To sign up for OPIN number to track and record trainings(https://occrra.org/) • Guidelines and Partnership Websites(http://jfs.ohio.gov/cdc/licensing_resources.stm) • Child Care Staff Orientation(http://jfs.ohio.gov/404.aspx?jfsRedirectCheckCompleted=Y&aspxerrorpath=%2fcdc%2fchild_care_staff_orientation_training.stm) • Licensing Training • Drivers Training

• National ChildCare Aware of America(https://usa.childcareaware.org/) • National Association for the Education of Young Children(https://www.naeyc.org/) • Step Up to Quality(http://www.stepuptoquality.org/) • Administration for Children & Families(https://www.acf.hhs.gov/) • Child Care in Ohio Resource Guide(http://jfs.ohio.gov/cdc/docs/childcareinohioresourceguide.pdf) • Disaster Plan Templates(https://www.redcross.org/get-help/how-to-prepare-for-emergencies/make-a-plan.html) • Ohio Provider Web (PWEB)(https://www.eccproviderweb.ohio.gov/eccpw/) • Review payment information and status • Review Ohio ECC POS device transactions • Check the status of a child’s authorization

Call 1-877-302-2347 (tel:1-877-302-2347)option 1 to: • Ask questions about your payment • Inquire about the Ohio Child Licensing and Quality System (OCLQS) and your profile/access • Child Care in Ohio Resource Guide(http://jfs.ohio.gov/cdc/docs/childcareinohioresourceguide.pdf)

Call 1-888-516-4776 (tel:1-888-516-4776)to: • Troubleshoot issue with your Ohio ECC POS device or caretakes (parent) transactions • Speak to a customer service representative

If you disagree with any action on your case or if you believe WCDJFS has not taken an action it should have, you may request a hearing by phoning the ODJFS Consumer Access Line at 1-866-635-3748,(tel:1866-635-3748) emailing your request to BSH@jfs.ohio.gov (mailto:BSH@jfs.ohio.gov?subject=Hearing Request)or contact Wayne County directly at 330-287-5800. To find out more about state hearings, please review the state hearing section of the ODJFS Program Enrollment and Benefit Information document.(http://www.odjfs.state.oh.us/forms/num/JFS%2007501/pdf/)

Did you know that Wayne county Job and Family services is a Designated agency for the National Voter Registration Act (NVRA)? That means we have all the information you need if you decide you want to register to vote or need to update any information with the voter’s bureau. Click here (javascript:void(0))to find out more information.